Tobacconear.com guarantees a reliable and discreet delivery experience. We ensure your order arrives safely, securely, and in a timely manner, no matter where you are.

1. Order Handling Time
• Orders are processed and shipped within 24–48 business hours after payment is confirmed.
• A tracking number is sent to your email as soon as your package is shipped.

2. Shipping Providers
• We work with internationally trusted postal and courier services.
• We ship worldwide, including to the United States, Canada, Europe, and the CIS.

3. Delivery Estimates
• USA & Canada: 14–21 business days.
• Europe: 10–15 business days.
• Other countries: 12–20 business days.

Shipping time may vary due to customs inspections or local delivery issues, but we’re here to assist every step of the way.

4. Tracking Info
• All orders include a valid tracking number.
• You can follow your shipment’s progress at any time online.

5. Packaging Details
• We ship in discreet, plain packaging to protect your privacy.
• No brand names or product descriptions appear on the outside of the package.

6. Delivery Protection

Your trust is our priority:
• If a shipment shows no updates for more than 30 days, we’ll offer a free reshipment.
• If resending is not possible, we’ll issue a full refund.
• We can also provide photo proof of the shipment upon request.
• Our support team is available at every step of the process.

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Need help? Contact us and we’ll respond as quickly as possible.